Committed To Protecting You and Your Data

In compliance with UK and European data protection regulations, this privacy policy explains what personal information we collect from you when you visit our website or are a recipient of our services.

Birmingham Energy Initiative is committed to processing personal information about its customers in ways that comply with its legal and regulatory obligations, and to being clear with customers about what it does with their personal information

Data Collection

In compliance with UK and European data protection regulations, this privacy policy explains what personal information we collect from you when you visit our website or are a recipient of our services.

Birmingham Energy Initiative is committed to processing personal information about its customers in ways that comply with its legal and regulatory obligations, and to being clear with customers about what it does with their personal information.

We may collect the following types of information:

Your name, address, email address, telephone number(s) and other contact details. Information required to provide you with a service, and details of our services that you have used.

Your company’s name, your position in the company; the company’s address, company’s email address and telephone number

Your payment information such bank account details in order to process a direct debit to be set up with your chosen provider.

How Do We Collect This Information

We collect personal information:

Directly from customers, for example: when a customer signs up to receive our services or registers on our website from publicly available sources: social media, internet services, advertising and marketing.

We are committed to keeping your information up to date as far as is reasonably possible. However, if you believe that we have made an error, then please contact us as we have outlined below and we will use reasonable endeavours to correct.

Keeping your information safe and secure

Birmingham Energy Initiative is committed to keeping customers’ personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost.

Why do we collect this information?

We collect your personal information to:

Provide you with services that you may request from us.

Meet our legal and regulatory obligations.

Third Party Access

Access to your personal information is only allowed when required by law, we do not, and will never, sell or share your personal information with third parties.

Our Services Providers

This includes external third-party service providers, such as accountants, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers; printing, advertising, marketing outsourced service providers that assist us in carrying out business activities. All our systems are located within the UK or EEA.

How Long Do We Keep Personal Information

We will only retain customers’ personal information for as long as it needs it to carry out a particular purpose or meet a particular obligation.

Marketing

If you have consented to receive marketing information, you may opt out at a later date by following the subscription link on the emails received. You have a right at any time to stop us from contacting you for marketing purposes.

Links To Other Websites

Our website may contain links to other websites of interest. However, you should note that we do not have any control over these other websites. Once you have used any of these links to leave our site, therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement.

Access To Personal Information

To make a request to Birmingham Energy Initiative for any personal information we may hold, we need you to contact us by writing to the address provided below:

Birmingham Energy Initiative, Stonebridge Golf Course, Somers Road, Meriden, CV7 7PL

Or by emailing us at: hello@birminghamenergyinitiative.co.uk

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes To Our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in November 2020.

How To Contact Us

Please contact us if you have any questions about our privacy policy or about information, we hold about you:

By email: hello@birminghamenergyinitiative.co.uk

Or write to us at: Birmingham Energy Initiative, Stonebridge Golf Course, Somers Road, Meriden, CV7 7PL